Revenue Cycle Management (RCM) / Insurance Billing Specialist

About Freedom Dental Health:

At Freedom Dental Health, we are committed to providing exceptional patient care while maintaining a strong and efficient revenue cycle. Our growing organization is seeking a highly skilled and detail-oriented RCM / Insurance Billing Specialist to join our team. This role is crucial in ensuring accurate insurance claims processing, timely reimbursements, and maximizing collections for our dental offices.

Position Overview:

We are looking for a knowledgeable and proactive RCM / Insurance Billing Specialist with experience in dental insurance billing. The ideal candidate should be comfortable working in a fast-paced environment, be highly organized, and have a strong understanding of CDT codes, insurance verification, claims submission, and follow-up on outstanding claims. This position is preferred to be in-office 4-5 days a week, but we are open to considering a highly experienced remote candidate who can seamlessly integrate with our team.

Key Responsibilities:

• Process and submit dental insurance claims accurately and efficiently.
• Review and verify patient insurance eligibility and benefits.
• Work A/R reports and follow up on outstanding claims and denials to ensure timely reimbursement.
• Identify and resolve claim discrepancies, rejections, and underpayments.
• Post insurance payments and adjustments, ensuring accuracy.
• Communicate with insurance providers to confirm coverage, pre-authorizations, and claim statuses.
• Provide patients with clear explanations of their benefits, financial responsibilities, and billing inquiries.
• Ensure proper coding and documentation to maximize insurance reimbursement.
• Stay up-to-date with insurance policies, CDT coding updates, and industry best practices.
• Assist in credentialing and enrollment processes as needed.

Qualifications & Requirements:

• 2+ years of dental billing and insurance claims experience required.
• Strong knowledge of CDT codes, PPOs, Medicaid, and out-of-network billing.
• Experience with dental practice management software (Eaglesoft, Open Dental, or similar).
• Ability to analyze and resolve claim issues effectively.
• Exceptional attention to detail and accuracy in financial transactions.
• Strong communication and problem-solving skills.
• Ability to work independently and as part of a collaborative team.
• Familiarity with revenue cycle KPIs and best practices.

Why Join Freedom Dental Health?

• Competitive salary based on experience.
• Opportunity for career growth in a dynamic, multi-location dental organization.
• Supportive team environment with a commitment to efficiency and excellence.
• Hybrid/remote work flexibility for experienced candidates.

If you are an experienced dental insurance billing specialist looking for a new opportunity within a well-established and growing dental organization, we’d love to hear from you!

How to Apply:

Submit your resume and a brief cover letter detailing your experience and why you’d be a great fit for this role!

*Freedom Dental Health is committed to equal employment opportunity and it is our policy to ensure that employment-related decisions are made without regard to any classifications protected by applicable federal, state, or local law*